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Frequently Asked Questions
Q:
What makes your systems better than the others?
A: The east of use, a 20-year track record of reliability, and unparalleled
long-term service and support.
Q: Why should I buy the
hardware from you?
A: Our software is unique and we offer one-stop shopping. If you
have an issue only one call is necessary to resolve it. We can help
you with all of the components, software, hardware, and installation.
Q: What kind of support
can I expect?
A: Phone support 24/7. Onsite if needed. We also have the ability
to do diagnostic testing and fixes on your system from our location.
Q: Why do you use a scanner
for you driver Dispatch?
A: It provides the ultimate security for the drivers. They can only
assign deliveries to themselves.
Q: Why should I have
a dedicated Driver Dispatch?
A: Speed. There is a small window in which to make money. Drivers
come in, get their next order, and head back out. No time is spent
in the cash drawer or in the kitchen with the cooks.
Q: Why do you say you're
the easiest POS system?
A: Your workers can be trained to take orders in as little as 10
minutes. However, "easy" is subjective so we strongly
suggest you get an onsite demonstration.
Q: How soon after I decide
to buy can you install
A: Usually in one week to ten days.
Q: What are your terms?
A: They are negotiable. Most of our customers finance their systems
over 3 to 5 years.
Q: How soon will I be
up and running after installation?
A: A matter of hours
Q: Can I surf the Internet
on all my PC's?
A: No. This function is locked out.
Q: Can I play games and
load other software on my PC?
A: No. This function is locked out.
Q: Do you handle Gift
Cards?
A: Yes
Q: Should I start out
using inventory?
A: It's your choice. We recommend you run the system for a couple
of months first then we can come out to help you set up additional
options. We don't want to throw too much at you at once.
Additional questions?
Click here to send an email
or give us a call at 1-800-236-9891.
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